Booking, Cancellations & Policies

All appointments require a non-refundable deposit to secure the booking.

Deposits are deducted from the total cost of your service.

If you need to cancel or reschedule your appointment, a minimum of 48 hours’ notice is required.

Deposits will be forfeited if:

• You cancel or reschedule within 48 hours

• You fail to attend your appointment (no-show)

Appointments missed without notice result in the loss of your deposit.

Clients who miss an appointment may be required to:

• Pay a higher deposit or full payment upfront to rebook, or

• May not be eligible to rebook in the future.

Please arrive on time for your appointment.

Late arrivals may result in:

• A shortened appointment, or

• Cancellation if there is insufficient time to complete the service

In both cases, the deposit remains non-refundable.

Remaining balances are due on the day of your appointment.

Accepted payment methods: contactless, cash, and bank transfer.